Managers are the face of the company culture. They provide the direction and strategy to lead their teams and enable the company to reach its goals. When hiring a new manager, a well-thought-out onboarding process is crucial to make sure they are successful in their new role. Here are some tips for a strong onboarding process.
1. Review the company’s management culture, its policies, and procedures
Talk to the new manager about the company’s values, ways of working, and management style. The company leadership should also provide a message outlining the mission of the firm.
Managers themselves should have a thorough knowledge of company policies and procedures to set a good example for their team in following them. But it is helpful to explain to new managers what the key policies are and how the manager can determine if s team members are following them.
2. Review performance expectations and offer leadership training
Managers need to know what is expected of them at the end of each month, each quarter, and each year. This way, they get to see what the short-term and long-term company goals are, emphasizing outcomes.
You should cover goals for the entire company, the manager’s department, and the manager. Explain to the manager how the company keeps track of progress through reports, for example, or some other management tools.
Leadership skills are important for all managers. Companies should help their managers acquire these skills by offering leadership training sessions. These sessions should cover such topics as how to motivate team members, managing conflict, time management, and managing their team.
3. Review personnel
Explain to the manager how their department is set up – who the manager reports to and who reports to them – and where the department fits into the entire organization.
You also should cover any recent promotions within the department, as well as new hires. Discuss any trouble spots, such as conflicts. Schedule meetings for the manager with key people in the department.
The managers should also meet with the people they will be working with – their supervisor, other managers, and the people on their team.
To give them more support as they begin their tenure with the company, you should also set up meetings for the manager with the human resource department to answer any questions or concerns that may arise in the first several months.
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